Privacy Notice

Returns Policy

Annabelle's Wigs LTD, Company Number: 07521255

(1) What information do we collect?

We may collect, store and use the following kinds of personal information:

1.1 information that you provide to us for the purpose of registering with us and subscribing or unsubscribing to our newsletter;
1.2 information relating to any purchases you make of our goods;
1.3 information, collected by Google Analytics, about your computer and about your visits to and use of this website (including [your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation]);

(2) Using your personal information

We may use your personal information to:

2.1 send to you goods purchased via the website
2.2 deal with enquiries made by or about you relating to the website and send you general (non-marketing) communications;
2.3 send to you a newsletter (which you can choose to sign up for when you register with us) relating to our business which we think may be of interest to you by email. You can inform us at any time if you no longer require it.
2.4 provide Google Analytics with statistical information about our users – but this information will not be used to identify any individual user;

We will NOT provide your personal information to any third parties for the purpose of direct marketing.

(3) Retention of your Personal Data

3.1 We take appropriate measures to ensure that any personal data are kept secure and are kept for only so long as is necessary for the purpose for which they are used. To this end, any accounts which have remained dormant for 12 months or more may be deleted.
3.2 If your personal details change, please notify Annabelle's Wigs Ltd. If you have any queries about how we use your personal data, please contact us by emailing us using our Contact Us page
3.3 We update this personal data within seven (7) working days of any new or updated personal data being provided to us, to ensure that the personal data we hold about you is as accurate and up to date as possible.

(4) Your Rights

4.1 You are entitled to ask for a copy of any personal data that we hold about you and to have any inaccuracies in your personal data corrected. You may edit your information by logging in to your account and going to your My Account page. If you wish to contact us to discuss this, please use our Contact Us page.
4.2 In the event you do not wish for us to retain Your Personal Data for administration purposes as detailed above (3), please login to your account and choose the Delete My Account option on your My Account page.

(5) Disclosure of Your Information

We may disclose Your Personal Data to third parties in the following circumstances:

5.1 In the event that we sell or buy any business or assets, in which case we may disclose Your Personal Data to the prospective seller or buyer of such business or assets; or if Annabelle's Wigs Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or
5.2 If we are under a duty to disclose or share Your Personal Data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of Annabelle's Wigs Ltd, our customers, or third parties. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

(6) Cookies

6.1 A cookie is a small file that is sent by our web server to your web browser and stored by the browser. Storing cookies is usual practice for any website that needs to remember what its users’ preferences are and we use cookies to keep track of your choices in the Website.
6.2 Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.If you would like to delete any cookies that are already on your computer, please refer to the instructions for your browser software to locate the file or directory that cookies are stored in. If you would like to stop cookies being stored on your computer in the future, please refer to your browser manufacturer’s instructions by clicking “Help” in your browser menu. Further information about deleting or controlling cookies is available at www.aboutcookies.org.
6.3 Please note that when you visit our site, we also log your IP address, a unique identifier for your computer or other access device.
6.4 We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

(7) Financial Information

All our website financial transactions are handled through our two payment services providers, PayPal and SagePay. We never hold onto customer's payment information ourselves. We will share information with PayPal and SagePay only to the extent necessary for the purposes of processing payments you make via our website and dealing with refunds and queries relating to such payments.

(8) Changes to our Privacy Policy

Any changes we may make to this Privacy Policy document in the future will be posted on this page and notified to you using the Website.

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